Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Warranty

  • Our customer help and support staff is working round–the–clock to reply to all your assistance inquiries. Each ticket you send to us shall be responded to within less than 60 mins. If your situation requires the help of an admin, we are going to forward the ticket to the technician on duty and will inform you that the problem is being taken care of.

  • Top quality support service

  • Professional Client Help And Support Service

  • We are working for you 24/7/365 to offer guidance and technical support as well as to aid you with any trouble that you might have as you are monitoring your virtual server. We can easily assist you with all installed in advance software, such as your OS, server administration panel (dependent upon the VPS type) and the Web Hosting Control Panel made 100% by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Hosting Control Panel that is included gratis with the virtual server, you can discover an educative Help zone, incorporating everything you need to be aware of when administering your sites and apps. We have incorporated a wide selection of how–to articles and video training that illustrate the general website administration duties in an easy–to–understand form.