1 hour ticket response
Fast assistance is our leading priority and that is the reason why we’ve got a team of skilled technicians who are ready to offer a prompt reply to any question that you could have. Simply post your support ticket from the Web Hosting Control Panel and we will respond within one hour in the worst case scenario. In fact, we work hard and aim for a 20–minute ticket response time.
A First–Class Customer Care Service
Each member of our help desk team has many years of experience in the Linux cloud hosting niche and almost all of them have been with us for at least 5 years. They all are prepared to reply to all your queries in the most proficient way possible.
An Easy–to–Navigate Help Center Section
In the Web Hosting Control Panel you will find an easy–to–navigate Help section where you can find quick suggestions on how to use our services. You can get the answers to your questions in the F.A.Q. library, find more tips in the web hosting account administration articles or check the educational video tutorials.