Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service crew is educated to very quickly deal with all our Linux cloud hosting clients’ queries and advise inquiries. Through our ticket system, it is also possible to fill in your issue and a support crew representative will likely get back to you within maximum an hour. Basically, practice indicates that the usual reaction period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You could contact us 24x7x365 with any question you’ve got regarding Frozen Peach Web Hosting’s offerings. We have got qualified professionals on duty everyday to offer assistance anytime necessary. You can use the ticketing system or post an e–mail anytime, alternatively you can pick up the phone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel includes a comprehensive practical knowledge base that is integrated into all sections. In each section, you’ll find a Help control key which will load for you a group of step–by–step courses on how to use a particular element or conduct a selected action. Moreover, we have prepared educational training videos to make sure you get a better idea of the Control Panel’s interface.