Phone Support in Cloud Hosting
Our cloud hosting plans include telephone support 14 hrs per day even on official holidays, therefore if you do not have an account yet, you will be able to phone us and find out more about our solutions or whether we'll meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so that you are able to contact the telephone number that is nearer to you. If you are an existing customer, we will help you in a timely manner with all the general and billing issues and with a number of tech matters so as to save you time and efforts - we are aware of the fact that often it's much easier speak with a live person to get things done without delay. Certainly, some issues simply cannot be taken care of on the phone, so in such a case you will be able to use our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you when you have any questions about the semi-dedicated server plans that we provide. Whether you need to learn more about the packages, you have some billing issue or some general problem, you can give us a call. Despite the fact that some more complex issues could require a ticket so as to give some time to our tech support team to investigate, we're able to help you with quite a lot of technical questions on the phone as well, saving you precious time and efforts. Since we have data centers on 3 different continents - in the United states of America, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we have an international number where you are able to reach us.