Many persons who start using their 1st hosting account, or switch companies, normally have enquiries about how certain procedures are performed or come across obstacles when setting up various things such as e-mails, site settings, and so on. This is the reason why, a lot of web hosting companies have compiled documentation with the most standard questions and problems in order to help their clients receive info quickly and easily. Consequently, the support team representatives can devote more time to actual problems that certain customers may be experiencing, as the solution for the minor things will already be available on the World Wide Web and clients will be able to tackle them without having to touch base with the help desk staff. Having in-depth documentation is exceptionally important, particularly for new clients without any experience at all, since the hosting service involves an abundance of features and lots of people can become baffled about what to do. A good knowledge base can both help you accomplish the operations that you need and discover how the hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages include an exhaustive knowledge base where you can find info on all the difficulties that you might face and their solutions. You can acquaint yourself with how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are correct, but you aren’t able to send email messages, for example. We’ve tried our absolute best to be as comprehensive as possible and to cover all possible options so as to save you time and efforts and to provide you with different solutions for every single problem. The knowledge base contains educational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, while if you would like to browse through the full article archive, you can visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated servers, will permit you to access the extensive online help documentation that we have prepared for you. The articles include general information about our web hosting services, instructional tutorials about the various functions that you can access, along with troubleshooting instructions that can help you solve common issues that you may face. The topics that we’ve included cover more or less everything, from uncomplicated things such as how to host a brand-new domain in your account, to more elaborate ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a given section of the Control Panel will always be available in the right corner of the page that you are on, whereas the full article archive can be accessed through the all-inclusive Help section.